4 Questions to Determine the Business Objectives of Training Make sure your training moves business objectives forward with these 4 questions. Plus, get more tips from in our on-demand webinar on training. Published on 24 January, 2018 | Last modified on 1 November, 2022 When you’re a small training team serving a larger learner population, time is sparse. There is no time to create training that ends up addressing the wrong need. That’s why it is essential to ask these 4 questions to determine the business objective before accepting a training assignment. (These questions come from our on-demand webinar with author Roy Pollock: The Six Most Important Things You Can Do to Increase Training Effectiveness) 1. What business needs will be met/solved? This question seems obvious, but sometimes it is harder to get the answer than you would expect. Your goal in asking this is to understand what the motivation is for your business partner to ask for this training. By getting a straight answer, you’ll be able to: Align training to solve the business partners’ pain pointsUnderstand the scope of the performance gap 2. What will participants do differently and better? Sometimes your business partner will ask for training when in reality all they need is to communicate information to their team. By asking this question, you’ll be able to: Verify there is a true training needIdentify the kinds of skills that need to be trainedUnderstand the performance gap 4. What are all the specific criteria of success? This final question prepares you and your business partner to set out the definition of success from the get-go. List out the key performance indicators and then determine methods for tracking them after the training. [On-Demand Webinar] The Six Most Important Things You Can Do to Increase Training Effectiveness Get more tips on asking the right questions to create effective training from author Roy Pollock in this on-demand webinar. twitter Tweet facebook Share pinterest Pin Next Post Previous Post Mimeo Marketing Team Mimeo is a global online print provider with a mission to give customers back their time. By combining front and back-end technology with a lean production model, Mimeo is the only company in the industry to guarantee your late-night print order will be produced, shipped, and delivered by 8 am the next morning. For more information, visit mimeo.com and see how Mimeo’s solutions can help you save time today. Search Perspectives Search Categories Education Finance and Real Estate Healthcare Human Resources Marketing and Sales Operations and Supply Chain Proposal Teams Retail and Hospitality Small Business Technology Training Firms Consultants, Associations