TRUSTe European Safe Harbor certification

 

Mimeo.com, Inc. (“Mimeo”, “We”, “Our”, “Us”) recognizes that your privacy and the protection of your personal information is important to you and is committed to protecting your privacy. This Privacy Policy describes the measures taken by us to protect your privacy in connection with your use of www.mimeo.com (our “Site”). This Privacy Statement discloses our collection, use and storage practices surrounding the personal information we collect from you. “Personal Information” is defined as the information such as your name, and email that can be used to identify you.

This policy was last modified on December 14, 2016.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING OUR SITE AND THE RELATED SERVICES PROVIDED BY MIMEO OR ITS DESIGNEES (THE “SERVICES”), YOU SIGNIFY YOUR AGREEMENT TO THIS POLICY.

Our full Privacy Policy is given below, but here are a few key points:

  • We will not sell, lease, or share your personal information with any other companies, except those who need it to help us serve you (e.g. providing your name, and address to our third party shipping agent and payment processor -with whom we share your financial information to fulfill payment).
  • We will not spam you. For those few emails that we do send out, we always include a way for you to unsubscribe from any and all non-essential communications.
  • When you submit any form or upload any document to our Site, we use Secure Socket Layer Technology. Secure Socket Layer technology protects your information, using both server authentication and data encryption, ensuring that your data is safe, secure, and available only to registered users.
  • Once your documents have been uploaded, they are hosted in our secure server environment. We use firewalls and other advanced technologies to prevent interference or access from outside intruders.

Mimeo.com, Inc. participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. We are committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List, https://www.privacyshield.gov/list.

We are responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. We comply with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, we are subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

Under certain conditions, more fully described on the Privacy Shield website, https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

What information is collected by Mimeo:

In order to use the Services, you are required to provide us with an e-mail address and a unique password. In addition, when placing an order with our Site, you are required to provide personally identifying and other information such as your name, phone number, address, payment information (including credit card information), and shipping information (such as third party shipping addresses and shipping preferences).  We may use your e-mail address from time to time send you e-mails regarding events and promotions.  You always have the option to opt out of said e-mails as described below.

Cookies and other tracking technologies: We and our partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

Analytics / Log Files: As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.

 

Behavioral Targeting / Re-Targeting: We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites.  Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests.  If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking Here.  Please note this does not opt you out of being served advertising.  You will continue to receive generic ads.

We use Google AdSense to publish ads on this site.  When you view or click on an ad a cookie will be set to help better provide advertisements that may be of interest to you on this and other Web sites.   You may opt-out of the use of this cookie by visiting Google’s Advertising and Privacy page.

Children’s personally identifiable information:

The Services are neither directed toward children (under thirteen years of age), nor is it made available to children. We do not knowingly collect any personal information or accept orders from children.

How the information collected is used:

The information collected from you when you place an order with our Site is used to contact you in the normal course of business (e.g. shipping documents and confirmation emails). Every time you place an order, we will send you a confirmation regarding your order status using the e-mail address that you have provided. You will know exactly when we have received your order, when the printing job is completed and even when we submit your documents to our partner carriers for shipping. We will provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us. Once your order has been submitted to the carrier, all delivery service and tracking information is provided by the carrier. We also use your email to send you newsletters and promotions from our Site when you opt to receive this information from us.

We use non-personal information in aggregate form to build higher quality, more useful Services by performing statistical analyses of the collective characteristics and behavior of our Customers and visitors, and by measuring demographics and interests regarding specific areas of the Site.

Mimeo does not share any personally identifiable information with third party parties for their promotional purposes. In addition, Mimeo will not use or share your personal information in a manner that differs from what is described in this Privacy Policy without your prior consent.

Choice/Opt-out:

Mimeo believes that all e-mails it sends to you after you sign up for an account are designed to help you best use the Services. The solicitations are limited in that they, among other things, will clearly indicate the originator of the e-mail and provide the customer with a method of “opting out” of receiving future communications of a similar nature. Non-essential communications, such as surveys or contests will not be shared with users who have opted out from our mailing list. Such individuals will only receive communications that are necessary for Mimeo to fulfill orders and provide customer service (e.g. -confirmation email, delivery notification, etc). Please note that these communications are part of your Service and you generally cannot opt-out of them as a result.

To opt out of receiving non-essential communications, such as newsletters and promotions, users can click the “unsubscribe” link that is included at the bottom of any and all such communications.

When your information may be disclosed:

Mimeo reserves the right to disclose information or documents concerning or submitted by you as we reasonably feel is necessary to protect our systems or business, including but not limited to complying with a judicial order or with government agencies or law enforcement officials. Specifically, but without limitation, we reserve the right to disclose such information or documents when: you are in violation of our Terms and Conditions or other published guidelines; you partake (or are reasonably suspected of partaking) in any infringing or illegal activity, even without a subpoena, warrant, or other court order; in response to court and governmental orders, civil subpoenas, discovery requests, and as otherwise required by law; as well as in response to allegations of infringement or illegality.

In the event of a sale, acquisition or merger of some, or all of Mimeo’s assets, your personal information would likely be a part of the transferred assets. In such an event, we shall notify you via a notice on our Site prior to the transfer, or by email, with your choices on how your information is to be used henceforth.

Surveys, Sweepstakes and Contests:

Occasionally, Mimeo may conduct surveys in order to better deliver advertisements and content, and to better understand your needs relating to the Services. If you participate, we will request certain personal information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information.  The requested information typically includes contact information such as name, email and shipping address and demographic information such as zip code. We will not share your survey information with any third party, except in aggregate form. In addition, if we sponsor a contest/sweepstakes or promotion in conjunction with a third party, we will post relevant privacy information at the point of registration for that specific contest/sweepstakes or promotion so you can determine whether you wish to participate. Mimeo will handle personal information it receives as a result of a joint contest/sweepstakes or promotion or where Mimeo is the sole sponsor in accordance with this privacy policy.

Referral

If you choose to use our referral service to tell a friend about our website, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the website. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at customercare@mimeo.com to request that we remove this information from our database.

Testimonial Disclosure:

We display personal testimonials of satisfied customers on our site in addition to other endorsements.  With your consent we may post your testimonial along with your name.

How you may access & update your information:

Upon request we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information.  If you would like to change, update or delete your personal information in our databases, you may do so through your Account Profile, or by contacting our customer care team. We will make reasonable efforts to comply with your request. We shall respond to your inquiry within 30 days of receiving it. Keep in mind, however, that there will be residual information that will remain within Mimeo databases, access logs, and other records, which may or may not contain inaccurate or outdated personal information. The residual information will not be used for commercial purposes; however Mimeo reserves the right, from time to time, to re-contact former users of the Services for the purpose of informing them of changes in our service or hours of service. We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at customercare@mimeo.com.

How your information is protected:

Mimeo uses reasonable security an industry-standard security technology called Secure Socket Layer (SSL Encryption), a protocol developed by Netscape, for the secure transmission of sensitive information over the Internet. SSL works by using a private key to encrypt data that are transmitted over the SSL connection. Current versions of the Netscape Navigator, Internet Explorer and America Online browsers support SSL, as do other browsers, and our Site uses SSL encryption when you transmit sensitive information, such as credit card numbers. Your document is uploaded to us using the same encryption settings your browser uses when connecting to our Site. Web pages that require an SSL connection generally start with “https” instead of “http”, although some pages and frames within pages may be encrypted even without the https address. Your browser’s help files can show you how to verify whether a particular page utilizes SSL.

Updates to this privacy policy:

We may occasionally update this Privacy Policy. When we do, we will also revise the “last modified” date at the top of the Privacy Policy. If Mimeo changes any of its policies that affect users’ personal information, the changes will be posted in this document, and prominently on the public and private web sites (www.mimeo.com and my.mimeo.com) for 30 consecutive business days prior to the implementation of those changes. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective.  We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the personal information we collect. Your continued use of the service constitutes your agreement to this Privacy Policy and any updates.

Terms & Conditions:

Please also visit our Terms & Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our Site.

Third party links:

The Mimeo web site may contain links to other Internet web sites, including co-branded or other affiliated sites, which may or may not be owned or operated by Mimeo. These linked sites have separate and independent privacy policies. This Privacy Policy only covers our Site and does not cover any other website. We therefore have no responsibility or liability for the content and activities of these linked sites. We strongly encourage you to become familiar with the privacy practices of those sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Social Media Widgets:

Our Web site includes Social Media Features, such as the Facebook and Twitter buttons. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Contacting Us:

If you have any questions regarding this Privacy Policy, the Service, or Mimeo.com, please e-mail us at customercare@mimeo.com. If at any time you do not agree to this Policy, please call 1-800-Go-Mimeo to cancel your account or write to us at:

Mimeo.com, Inc.
3 Park Ave, Floor 22
New York, NY 10016