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The One Where We Went to ATD ICE

Whether you spent the week in San Diego or missed ATD ICE 2023 entirely, catch up with this 15-minute episode straight from the expo floor! We interviewed real-life attendees plus Secret Society of Success member/speaker JD Dillon to find out what they were learning at the conference. Tune in to hear: Which sessions were their […]

Whether you spent the week in San Diego or missed ATD ICE 2023 entirely, catch up with this 15-minute episode straight from the expo floor!

We interviewed real-life attendees plus Secret Society of Success member/speaker JD Dillon to find out what they were learning at the conference.

Tune in to hear:

  • Which sessions were their favorites
  • Why user-generated content, ROI, and learner engagement topped people’s lists
  • How L&D leaders at ATD ICE feel about Artificial Intelligence

Thanks to everyone who shared their expertise with us! See you at ATD ICE 2024!

Transcript
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Hi, this is Tom Moriarty coming to you from the Mimeo booth at ATD 2023.

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The conference this year is absolutely buzzing with energy.

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It feels like we're back to pre pandemic levels.

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What we're trying to do is capture little

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sound bytes from anybody that stops by so that you can get a glimpse into what

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people are learning and taking away from the conference this year.

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Enjoy these conversations.

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I'm Katy Brown with Bell Flight in Fort Worth, Texas.

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So what's the session that has been most exciting so far?

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Getting your learners to smash that like button.

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Yes.

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And it's not about being cooler or hipper.

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It's about having your learners be your content generators.

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Oh, I love that. Yes.

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I learned an acronym UGC user generated content.

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Oh, nice. Yes.

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Which apparently is something my ten year old already knows about, but now I do.

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So my name is Destiny Baker.

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My company is Mammoth Holdings. Awesome.

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And what has been the most interesting session you've attended so far?

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So I've really liked the ROI session that we had earlier.

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It was a panel conversation.

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You'd have to forgive me on all of the names sure.

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But they went over.

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How are we measuring things that we have

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in the learning industry surveys that everybody is struggling with?

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Don't ask people to do surveys.

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Try to incorporate them into the system so

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they are required to do it along with their training.

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And a lot of the different measurements

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that we're facing with some investors or your leaders that you're working with, how

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do we show this and be able to really show somebody?

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The return on investment has been my

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biggest takeaway from the sessions that I've had so far.

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Hi, I'm Skylar Lipson.

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Honestly, the opening keynote was so impressive.

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I know that there's other sessions that were phenomenal, but that one and its key

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takeaway of having your peer network built out was phenomenal.

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And your challenge group and putting a

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little bit finer bow on that, that was extremely beneficial for me.

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So what's your name?

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Treion Muller.

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What's the name of your book?

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The name of my book is The Rise of the

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how to Learn and Lead in the Digital age.

Mutant learner:

Love it.

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So what has been your favorite session so far?

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Well, I just went to one with Dr.

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William Rothwell and Dr.

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Jennifer Homer on aligning two strategic organizational objectives or goals.

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My biggest takeaway was that we shouldn't just align our L&D around learning

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objectives, but also align it to what the company's strategic goals are.

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That's very important. Hi.

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I'm Branka van der Linden, and I'm with Points of You.

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Great.

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And what has been your favorite session so far?

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Ken Blanchard, through and through session on leadership.

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Why was it your favorite?

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Because it's the person who really walks their talk.

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He show his humbleness humility and

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everything that he preaches in his books by himself.

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Sitting there and honoring all the participants and attendees.

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And what have you learned that you're going to go back and take to your team?

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Definitely adaptability, different kind of

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skills, all the new trends of the market, the AI, catching up with technology and

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building more significant and meaningful human connections.

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My name is Bill Stierle.

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My company's name is Subtext Solution.

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It's a communication training company that

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helps people learn more about emotional intelligence, thinking, strengths and the

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ability to deal with change and adjusting a person's beliefs to serve them better.

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Awesome.

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And what have you been learning from the conference?

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Walking the floor?

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You know, the main thing that I've learned here is that there is a lot of people

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selling training and development tools and technologies and techniques, but

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regrettably, many of them are not dealing with the major challenge in learning.

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And development, which is the emotional

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load that the learner is coming in with, the emotional obstacle that the person is

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facing as they're coming into a new company or trying to train a new skill.

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That there's this resistance because of the time that it takes.

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But also it's a weird thing to say, but

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the person's brain has to adjust their habit pattern and people don't like

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changing their habits because they have to rewrite something that they've spent a lot

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of years doing or something that was successful when they were age 15.

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And now all of a sudden they've got to upgrade and it's really very challenging.

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So one of the things I think that's going

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to really help training and development is do a better job o

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f emotional awareness, emotional intelligence and applied empathy towards

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the emotional bow wave that is between the employee and the learning of new content.

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I'm April Ray.

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One of the biggest highlights, honestly, is AI and L&D.

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Not just from content, which I think you kind of expect with chat GPT, but all of

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the different facets for how you can use it across L&D.

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That's been my single biggest favorite learning any session on AI.

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So we're here with JD Dillon of Axonify.

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We stopped by their booth.

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JD, how's the ATD 2023 been for you guys so far?

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It's been great. Been great to again get out, meet people

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in person, have have great conversations and share insights about the challenges

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we're facing as a learning and development function in the current workplace.

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Nice. What are some of the big challenges or

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things that you're seeing people talk about or most interested this year?

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We find that especially from an Axonify

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perspective, there's a continued renewed interest in the frontline workforce.

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So how do we specifically enable that part of our essential workforce?

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How does it vary from people who are

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remote workers, hybrid workers, corporate workers and whatnot, especially given how

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challenging it's been to hire, attract, retain people in frontline roles.

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So obviously we'd have a lot of those related conversations.

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I don't think you can walk 5ft at this event right now without having a

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conversation about artificial intelligence.

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I was going to ask.

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I'd say it's the new skills, which was the

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new micro learning, which was the new gamification, which was dot, dot, dot.

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But I think in this case, the AI conversation.

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This is more than a trend conversation.

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This is a fundamental transformation of how technology works and as a result, how

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work is done and as a result, how we support that work.

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So I think right now I refer to us as

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being in the napster phase of artificial intelligence, where it's just kind of

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there's stuff everywhere and ten new applications every day and try new things

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and experiment, which is all great, but at the same time, I'd like to see us have

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conversations around things like how is it again?

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Fundamentally changing the expectations

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around how technology is going to work, moving forward.

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What's the regulatory consideration when

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it comes to using this type of technology in different parts of the world?

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And then things like data security, privacy.

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So I think there's a lot of underlying

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questions that we should be asking and talking about, in addition to playing with

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new toys and experimenting with new tools and thinking about not only how can we do

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our jobs differently as learning and development with these tools, but

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fundamentally, how does the function change?

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Because people have access to this type of technology and can do their jobs

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differently, share their information differently.

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Yeah. What have you seen the most?

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I mean, are people embracing the idea?

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Are they scared of the idea

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what's the trend you're seeing in the last couple of days?

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I say more questions than answers.

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So I think there is a broad interest from

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multiple levels in terms of well, how can I take advantage of these tools?

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What do these tools actually do?

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How are these tools going to impact my job?

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Is my job going to be there?

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So I think all of those questions still exist.

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And I think you can see that if you go to any of the sessions here that headlined

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with AI as an education session or a vendor session, those rooms are full.

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So I don't think by any means that is this

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audience saying like, we are experts at artificial intelligence are ready to go,

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we know the directions technology is headed.

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I think it's still early days anywhere.

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I think even if you're Microsoft or Google, it's still pretty early days when

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it comes to it's not early days of AI, but it's early days and kind of this wave of

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interest around the tools and we're all still figuring it out.

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So my hope is that we have the meaningful

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conversation, we ask the questions, we don't get distracted by shiny objects and

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cool toys that can do really interesting, powerful things.

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But how does it fit into the reality of the workplace we're trying to.

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So outside of the AI buzzword, which has

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been that any other big trends that you've noticed in the last couple of days?

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I'd say there's obviously still a

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conversation around what a skills based talent strategy is and how we're more

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effectively leveraging people's skills and developing the skills are going to be more

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meaningful for people and for the organization as a whole.

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So I think that interest is carried over

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from the last couple of years and there's a meaningful intersection point between

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the skills conversation and the AI conversation.

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In a lot of cases, I think people are increasingly interested in different

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formats of digital content and again, I think that dovetails into AI nicely.

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But I think there is a general recognition that our job is not to create courses.

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Our job is to help people be successful at work.

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How do we expand that conversation? That relates to a lot of things.

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I talk about where my sessions around the

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whole how do you take up a systems approach to learning and development?

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How do you leverage the broader ecosystem

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to help people have the right fit experience?

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So a lot of people came to hang out with me and have that conversation.

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My book seems to be doing well in the bookstore, which again is wrapped around

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that whole ecosystem system of learning idea.

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So I'd say there's a resonance around that as well.

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Based on those conversations.

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What was your favorite booth to visit?

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Well, it was definitely Mimeo because they have excellent games to play.

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