Motorola Solutions Gets Time Back and Wins More Bids with Mimeo

CHALLENGE

For Dawn Apple and her North American Proposal team, printing was consuming an outsized portion of their working day. Before Mimeo, the team was spending up to 30% of their time standing in front of printers, managing a time-intensive internal print process instead of focusing on the proposals themselves. For a team responsible for winning critical government contracts, that was time they couldn’t afford to lose. High quality bound documents needed to be printed and delivered on tight deadlines, and the existing process wasn’t built to handle the pressure.

HOW MIMEO HELPED

When Dawn found Mimeo, the impact was immediate. Her team could now upload, build, proof, and order RFPs through an easy online interface, with physical delivery available as early as the next morning for orders placed by 10pm EST. "It never seemed like a challenge," Dawn explains. With logistics and printing handled, her team could put their energy where it belonged: on the proposal itself.

But what set Mimeo apart wasn't just the platform. It was the partnership. On one overwhelmingly large bid, Mimeo flew out to meet Dawn's team in person, helping organize the response and prepare it for final delivery. When Motorola Solutions faced their largest RFP rollout to date with last-minute delivery requirements, Mimeo rented a van, forklift, and truck on the spot to make it happen. No excuses, no delays. For Dawn's team, that kind of reliability changed everything. "If I could start over, Mimeo would have been there from the start."

Robust reporting also made it easy to allocate costs across multiple business units, giving leadership clear visibility into proposal-related print spend without adding administrative burden to the team.

THE RESULT

Motorola Solutions' Proposal team reclaimed the time that had been tied up in printing and logistics, freeing them to focus on crafting stronger, more competitive bids. Critical deadlines were met, the largest RFP rollout in the team's history was executed without a hitch, and a cumbersome internal process was replaced by a streamlined, reliable operation.

"Before Mimeo, our team stood in front of the printers up to 30% of the time. Just because you can, doesn't necessarily mean you should. Mimeo gave them back time in their lives." - Dawn Apple

THE BOTTOM LINE

For a proposal team where every submission is a high-stakes opportunity, spending 30% of your time managing a printer is 30% too much. Mimeo gave Motorola Solutions' team the bandwidth to focus on winning, backed by a partner willing to go above and beyond to make sure every deadline was met.

Key Takeaways

Replacing an in-house print process with Mimeo freed up 30% of the proposal team's time for higher-value work
Online ordering with next morning delivery gives proposal teams the flexibility to finalize content right up until the deadline
The right print partner goes beyond logistics, showing up when it matters most to make sure critical submissions get delivered
Robust reporting makes cost center allocation across multiple business units straightforward and transparent
For teams bidding on high-stakes government contracts, a reliable print partner is a competitive advantage

Download the Case Study

Motorola Solutions provides mission-critical communications products and services to public safety and commercial customers globally. Their North American Proposal team supports a sales force bidding for government contracts related to radio and communication capabilities, where the quality and timeliness of every submission can make or break a deal.

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