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How Kindred Healthcare Cut Costs and Modernized Training Delivery with Mimeo

CHALLENGE

The Training Development Group in Kindred’s Implementation Services department is responsible for nearly all learning deliverables for the organization. Each year they touch more than half of Kindred’s 75,000 employees. The team’s previous print solution required printing in bulk and warehousing the materials that would then be shipped to Kindred customers. This process not only required 6 weeks to get content to end users, but dissuaded them from making edits because of the cost involved with throwing away older versions.

HOW MIMEO HELPED

Kindred Healthcare made the switch to a fully on-demand print model with Mimeo, eliminating the need for pre-printing and warehousing materials altogether. Mimeo's online solution gave the team the ability to make document edits and proof materials in real time, combined with quick turn printing capabilities and no order minimums. That combination removed the single biggest barrier that had been holding the team back: the cost and complexity of updating content. No longer did Tracy and her team have to weigh the expense of throwing away existing inventory against the need to make a change. With Mimeo, updates could be made whenever they were needed, and new materials could be in the hands of training locations shortly after.

"I never want to say to our customers that we can't make the changes they requested until we finish our current inventory. We don't have to say that with Mimeo." - Tracy Disney, Manager of IS Training Development

The result was a leaner, more responsive process where content updates are reflected immediately, so their teams always have the most current materials in hand without the overhead costs that come with storing inventory. For a training team touching more than half of a 75,000-person workforce, that kind of agility made all the difference.

THE RESULT

Kindred Health made the switch to a fully on-demand print model with Mimeo, eliminating the need for pre-printing and warehousing materials altogether. The result was a leaner, more responsive process where content updates are reflected immediately, so their teams always have the most current materials in hand without the overhead costs that come with storing inventory.

“In our first year, we saved $75k in hard costs transitioning to Mimeo.” -Tracy

THE BOTTOM LINE

“When we can print and get our materials to our training locations as efficiently as Mimeo does, without having to warehouse, there’s benefit to all of our customers, who always receive up to date materials.”

For a training team touching more than half of a 75,000-person workforce, there's no room for outdated materials or a six-week wait. Kindred Healthcare's switch to Mimeo went beyond cost savings, giving their team the flexibility to update content on the fly and get materials where they need to go without the burden of managing a warehouse. Their customers always receive what they need, when they need it, and Tracy's team can focus on what they do best.
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