Jenny Craig – Mimeo Case Study

CHALLENGE

Before Mimeo, Jenny Craig’s Training Department ran a labor-intensive print and fulfillment operation entirely in-house. Materials were pre-printed in the corporate mailroom, organized by module, and stored in a nearby warehouse. When an order was placed, materials were shipped to the field where staff would then spend hours assembling binders on-site. It was a process that consumed significant time and resources at every step, and the sunk cost of pre-printing made updating content feel impossible. Outdated materials stayed in circulation longer than they should have simply because throwing them out meant throwing away money.

HOW MIMEO HELPED

Jenny Craig's Training Department moved their entire document creation process into Mimeo's platform, building a virtual library that replaced the physical warehouse entirely. With no minimum order requirements and no need to pre-print, the team could update content before any course without worrying about wasted inventory. Fully assembled, print-ready documents now arrive at field locations ready for immediate use, eliminating the on-site binder assembly that had been eating into trainers' days.

THE RESULT

The shift to Mimeo removed the high fixed costs of warehousing and fulfillment and gave Jenny Craig's training team something equally valuable: time. Field trainers no longer spend half a day assembling binders before a session can even begin.

"Our field trainers love that they no longer spend half a day assembling binders and can focus that time instead on skill development and revenue-generating activities." - Ann M., Director of Training. With a simplified process and always current materials, the Training Department can focus on what they're actually there to do.

THE BOTTOM LINE

For a training team supporting thousands of employees across hundreds of locations, every hour matters. Jenny Craig's switch to Mimeo didn't just cut costs. It transformed a cumbersome, warehouse-dependent process into a streamlined operation where materials are always up to date, always assembled, and always on time.

Key Takeaways

Eliminating pre-printing and warehousing removes significant fixed costs and frees up resources for higher-value work
A virtual document library gives training teams the flexibility to update content before every course without worrying about wasted inventory
Fully assembled materials arriving ready to use means field staff can focus on training, not logistics
On-demand printing is a scalable solution for organizations with large, distributed workforces

Download the Case Study

Jenny Craig is a weight management and nutrition company with 3,000+ employees in 450+ locations throughout the U.S. and Canada. The Training Department is responsible for new employee training and internal “train the trainer” programs.

Visit jennycraig.com