News and Perspectives

Your customers keep your business going. As such, your customer service team is critical to the success, failure, and profitability of your organisation.

A learning community of practice is a great way to add energy to your training programme. Get these 10 tips from Dan Jones, Zurich Insurance, to start one.

Lifelong learning takes on many forms in our personal and professional environment, and while people often struggle to get motivated.

In today’s digital age, companies have more resources and more options for training their staff well.