CHALLENGE
The North American Proposal team at Motorola Solutions supports a sales team bidding for government contracts related to radio and communication capabilities. Bids frequently require high-quality bound documents to be printed and delivered on tight deadlines. According to Dawn, her team was spending up to 30% of their time “in front of printers”.
PROBLEM SOLVING
“It never seemed like a challenge”, explains Dawn, after finding Mimeo as a partner. Her proposal team was now able to focus more on the proposal at hand, and less on the logistics & printing. On one overwhelmingly large bid, Mimeo even flew to meet Dawn’s team to organise the response and prepare it for final delivery. Motorola Solutions had found a true partner, rather than vendor, that they could rely on as an extension of their own team.
Mimeo replaced a time-intensive, internal process with an easy online interface for uploading, building, proofing, and ordering of RFPs for delivery as early as the next morning.
RESULT
- Quick online ordering by 10 pm EST for physical delivery at response location the next morning
- A critical push of RFP production and delivery met the required proposal deadlines
- Reporting enables easy cost center allocation across multiple business units
BONUS – A TRUE PARTNER
Even last-minute delivery requirements didn’t prove to be a challenge. Mimeo rented a van, forklift, and truck, on the spot, to complete Motorola Solutions largest RFP rollout to date. As Dawn puts it, “If I could start over, Mimeo would have been there from the start.”
ABOUT THE CLIENT
Motorola Solutions provides mission-critical communications products and services to public safety and commercial customers globally.
