Mimeo has an uninterruptible power supply (UPS) in place at all of our production facilities. In the event of power failure caused by outages or inclement weather, Mimeo’s production facilities automatically utilize UPS, ensuring continuous operation and full security implementation.
Mimeo’s UPS operates for 3 consecutive days without refueling. Additionally, contracts are in place that guarantee Mimeo priority during extended crisis events. We pride ourselves in being available for our customers 24 hours a day, 7 days a week.
Learn more about Mimeo’s digital security safeguards and initiatives.
Yes! You can access Mimeo Digital content on any device, even when you’re not connected to the Internet.
Any engagement with your content, such as notes, highlights, and drawings, while your audience is offline is temporarily saved to their device in a secure location (maintaining its proprietary status). As soon as their internet connection is restored, that data is automatically pushed back up the cloud – no additional steps required.
Yes! Customers on our Enterprise Plan can use SSO to log users in to our administrative and/or user library from your internal network.
Our integration manager will meet with your business and technical stakeholders to better understand your needs and map out an integration plan.
To take notes on a piece of content, make sure that the file is open and that you are in the secure reader. Once inside, look for the icon tools in the upper right-hand corner. If you hover your cursor over each one, a popup will appear, telling you what the tool does.
After selecting a tool, you will need to select the location in the document where you would like to use it, by clicking on that part of the screen. To view more tools, use the down arrow icon, which will extend the toolbar.
When you archive your content, you’re not deleting it from your Mimeo Digital account. Instead, you are storing it in a separate folder.
If you archive a piece of content that you want to access again, simply click Archive on the left navigation pane. In this screen, you will see all of your archived content (or nothing if you haven’t archived content). You can interact with and view the content like you normally would in your Content Library. To unarchive content, click the content action menu (indicated by 3 small vertically aligned circles) located on the right side of the file name. Now, select Unarchive. Your unarchived content will now reappear in its original library and content category.
Mimeo Digital Admins
Users can upload, manage, and distribute their digital content from Mimeo Digital Command. It can be accessed via digital.mimeo.com, digital.mimeo.de, and digital.mimeo.co.uk.
For more information on accessing a Mimeo Digital Command account, contact a Mimeo Digital representative.
Files can be uploaded instantly. Simply click the Upload tab on the navigation pane to the left of your screen. From there, you will be prompted to either click on the screen (navigating to your desktop) or drag and drop into the window.
You can upload several files simultaneously. A green checkmark will appear on the thumbnail of each upload. Once the green check mark appears, you can navigate away.
Yes, you can. Within the library, each file has a series of Management Settings associated.Simply locate the file you are looking to download and click the More button. This will reveal a set of tools that includes the Download option. Once clicked, the original file format will begin downloading to your desktop.
The group notes feature allows all of the members of a given content distribution to see one another’s notes and to post a reply, if desired.
Turning group notes on or off is a tool housed within your distribution settings. Each time you create a new distribution you will be able to manage this tool. (Much like file download, local printing, and expiration dates.)
To turn on or off group notes, simply toggle the Group Notes setting within the distribution window.
Mimeo Digital users can categorize their content using the Categories tool associated with each file.
Each file can be categorized into multiple locations. Once categorized, content will no longer appear in the general library, but rather in those designated categories.
A Unique Key can be used by a single audience member. Upon use, it becomes null and void. This prevents the passing on of access to an unauthorized user.
A Shared Key is a single code used by multiple participants/audience members. Once the number of uses on a shared key is reached, this code becomes null and void.
After clicking the Finish button on your distribution window, you will be provided with both a Copy Key and a Copy Link option. Admins can use either option to communicate access to their end users.
The URL for the Mimeo Digital Library is mimeo.digital. If you have a custom URL, the format will be something like awesomefactory.mimeo.digital.
We suggest that you share the appropriate URL with your audience members or end users and provide them with the code. For first-time Mimeo Digital users, you can use the Copy the link feature, which embeds the code right into the URL – ex. https://AwesomeFactory.mimeo.digital/#?k=USVN1NFZ5BNI
Note: Please be aware that copying the link only works for first-time users who do NOT already have a Mimeo Digital Library account.
Mimeo Digital has several robust reporting tools available to Mimeo Digital Command Admins. To access this reporting, visit your dashboard from the left hand navigation bar. This is an aggregated look at all of the engagement reporting collected.
Or, for more finite details, visit the Reports tool from your left-hand navigation bar. This opens up reports at the distribution, keys, activity, and notes levels.