Privacy & Security
We take the privacy and security of our customers very seriously. That's why we've registered our website, processes, and practices with TRUSTe. Our formal privacy and security policies, in all their detailed splendor, are displayed below. But for those who want the salient details, here are a few key points:
- We will not sell, lease, or share your personal information with any other companies, except those who need it to help us serve you (e.g. providing your mailing address to UPS or FedEx for delivery purposes).
- We will not spam you. And for those few emails that we do send out, we always include a way for you to unsubscribe from any and all non-essential communications.
- When you submit any form or upload any document to Mimeo.com, we use Secure Socket Layer (SSL). SSL technology protects your information, using both server authentication and data encryption, ensuring that your data is safe, secure, and available only to registered users in your organization.
- Once your documents have been uploaded, they are hosted in our secure server environment. We use firewalls and other advanced technologies to prevent interference or access from outside intruders.
TRUSTe Information
Mimeo.com is a licensee of the TRUSTe Privacy Program. This privacy statement discloses the privacy practices for our web site, located at www.mimeo.com. Effective date: January 4, 2006
TRUSTe is an independent, non-profit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. By displaying the TRUSTe trustmark, this web site has agreed to notify you of:
- What personally identifiable information of yours or third party personally identifiable information is collected from you through the web site
- The organization collecting the information
- How the information is used
- With whom the information may be shared
- What choices are available to you regarding collection, use and distribution of the information
- The kind of security procedures that are in place to protect the loss, misuse or alteration ofinformation under Mimeo.com control
- How you can correct any inaccuracies in the information
If you have questions or concerns regarding this statement, you should first contact customer care at help@mimeo.com. If you do not receive acknowledgment of your inquiry or your inquiryhas not been satisfactorily addressed, you should then contact TRUSTe by clicking here, http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with the Web site to resolve your concerns.
We at Mimeo.com are committed to protecting the security and privacy of your personal information. Your loyalty as a Customer is important, and we hope that our dedication to the security and privacy of your transactions and information, as described in this policy (the"Security and Privacy Policy" or "Policy"), demonstrates our commitment to making your Mimeo.com experience a good one.
Note that, by using Mimeo.com's web site (currently located at www.mimeo.com) and the related services provided by Mimeo or its designees (the "Services"), you signify your agreement to this Policy. In order to keep pace with legal and industry developments, Mimeo reviews its security and privacy practices regularly; therefore, our security privacy practices are subject to change. If Mimeo changes any of its security or privacy policies that affect users' personally identifiable information, the changes will be posted in this document, and prominently on the public and private web sites (www.mimeo.com and my.mimeo.com) for 30 consecutive business days prior to the implementation of those changes, so that you can always determine our current security policies, what information we gather, how we might use that information, and whether we will disclose it to anyone. We reserve the right, at our discretion to change, modify, add or remove portions of this Policy at any time; however those changes will not affect the users personally identifiable information. Please be sure to check this page each time prior to using the Services. The TRUSTe program covers only information that is collected through this web site, and does not cover information that may be collected through software downloaded from this site.
If you have any questions regarding this Security and Privacy Policy, the Service, or Mimeo.com, please e-mail us at help@mimeo.com. If at any time you do not agree to this Policy, please call 1-800-Go-Mimeo to cancel your account or write to us at:
Mimeo.com, Inc.460 Park Ave South
New York, NY 10016
Our Privacy Policy
Mimeo.com, Inc. ("Mimeo") recognizes that your privacy and the protection of your personal information is important to you and is committed to protecting your privacy. This Privacy Policy describes the measures taken by us to protect your privacy in connection with your use of www.mimeo.com (our "Site").
This policy was last modified on February 21, 2008.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING OUR SITE AND THE RELATED SERVICES PROVIDED BY MIMEO OR ITS DESIGNEES (THE "SERVICES"), YOU SIGNIFY YOUR AGREEMENT TO THIS POLICY.
Our full Privacy Policy is given below, but here are a few key points:
- We will not sell, lease, or share your personal information with any other companies, except those who need it to help us serve you (e.g. providing your mailing address to UPS or FedEx for delivery purposes).
- We will not spam you. For those few emails that we do send out, we always include a way for you to unsubscribe from any and all non-essential communications.
- When you submit any form or upload any document to our Site, we use Secure Socket Layer. Secure Socket Layer technology protects your information, using both server authentication and data encryption, ensuring that your data is safe, secure, and available only to registered users in your organization.
- Once your documents have been uploaded, they are hosted in our secure server environment. We use firewalls and other advanced technologies to prevent interference or access from outside intruders.
Mimeo is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices and have our privacy practices reviewed for compliance by TRUSTe. By displaying the TRUSTe trustmark, we have agreed to notify you of:
- What personally identifiable information of yours or third party personally identifiable information is collected from you through the Site
- The organization collecting the information
- How the information is used
- With whom the information may be shared
- What choices are available to you regarding collection, use and distribution of the information
- The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Mimeo control
- How you can correct any inaccuracies in the information
The TRUSTe program covers only information that is collected through this Site, and does not cover information that may be collected through software downloaded from this Site. If you have questions or concerns regarding this statement, you should first contact customer care at help@mimeo.com. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe. TRUSTe will then serve as a liaison with Mimeo to resolve your concerns.
What information is collected by Mimeo:
In order to use the Services, you are required to provide us with an e-mail address and a unique password. In addition, when placing an order with our Site, you are required to provide personally identifying and other information such as your name, phone number, address, payment information (including credit card information), and shipping information (such as third party shipping addresses and shipping preferences).
Cookies. Our Site uses cookies. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. We use cookies to collect non-personally identifiable information such as aggregate use statistics for internal evaluation of our Services. We also use cookies to temporarily identify users as "logged in" to our secure servers. We do not link any personally identifiable information to the information stored in cookies. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you will not be able to use our Site, since our databases would no longer be able to identify you as "logged in," and you may also be unable to fully experience the interactive features of other websites you visit.
Children's personally identifiable information:
The Services are neither directed toward children (under thirteen years of age), nor is it made available to children. We do not knowingly collect any personally identifiable information or accept orders from children.
How the information collected is used:
The information collected from you when you place an order with our Site is used to contact you in the normal course of business (e.g. shipping documents and confirmation emails). Every time you place an order, we will send you a confirmation regarding your order status using the e-mail address that you have provided. You will know exactly when we have received your order, when the printing job is completed and even when we submit your documents to our partner carriers for shipping. Once your order has been submitted to the carrier, all delivery service and tracking information is provided by the carrier.
We use non-personally identifiable information in aggregate form to build higher quality, more useful Services by performing statistical analyses of the collective characteristics and behavior of our Customers and visitors, and by measuring demographics and interests regarding specific areas of the Site.
Mimeo does not share any personally identifiable information with third party providers. In addition, Mimeo will not use or share your personal information in a manner that differs from what is described in this Privacy Policy without your prior consent.
Choice/Opt-out:
Mimeo believes that all emails it sends to you after you sign up for an account are designed to help you best use the Services. The solicitations are limited in that they, among other things, will clearly indicate the originator of the e-mail and provide the customer with a method of "opting out" of receiving future communications of a similar nature. Non-essential communications, such as surveys or contests will not be shared with users who have opted out from our mailing list. Such individuals will only receive communications that are necessary for Mimeo to fulfill orders and provide customer service (e.g. -confirmation email, delivery notification, etc). To opt out of receiving non-essential communications, users can click the "unsubscribe" link that is included at the bottom of any and all such communications.
When your information may be disclosed:
Mimeo reserves the right to disclose information or documents concerning or submitted by you as we reasonably feel is necessary to protect our systems or business, including but not limited to complying with judicial order or law enforcement officials. Specifically, but without limitation, we reserve the right to disclose such information or documents when: you are in violation of our Terms and Conditions or other published guidelines; you partake (or are reasonably suspected of partaking) in any infringing or illegal activity, even without a subpoena, warrant, or other court order; in response to court and governmental orders, civil subpoenas, discovery requests, and as otherwise required by law; as well as in response to allegations of infringement or illegality.
Surveys, Sweepstakes and Contests:
Occasionally, Mimeo may conduct surveys in order to better deliver advertisements and content, and to better understand your needs relating to the Services. We will not share your survey information with any third party, except in aggregate form. In addition, if we sponsor a contest/sweepstakes or promotion in conjunction with a third party, we will post relevant privacy information at the point of registration for that specific contest/sweepstakes or promotion so you can determine whether you wish to participate. Mimeo will handle personal information it receives as a result of a joint contest/sweepstakes or promotion or where Mimeo is the sole sponsor in accordance with this privacy policy.
How you may update your information:
If you would like to change your personally identifiable information in our databases, you may do so through your Account Profile, or by contacting our customer care team. We will make reasonable efforts to comply with your request. Keep in mind, however, that there will be residual information that will remain within Mimeo databases, access logs, and other records, which may or may not contain inaccurate or outdated personally identifiable information. The residual information will not be used for commercial purposes; however Mimeo reserves the right, from time to time, to re-contact former users of the Services for the purpose of informing them of changes in our service or hours of service.
How your information is protected:
Mimeo uses an industry-standard security technology called Secure Socket Layer (SSL), a protocol developed by Netscape for the secure transmission of private information over the Internet. SSL works by using a private key to encrypt data that are transmitted over the SSL connection. Current versions of the Netscape Navigator, Internet Explorer and America Online browsers support SSL, as do other browsers, and our Site uses SSL when you transmit confidential information, such as credit card numbers. Your document is uploaded to us using the same encryption settings your browser uses when connecting to our Site. Web pages that require an SSL connection generally start with "https" instead of "http", although some pages and frames within pages may be encrypted even without the https address. Your browser's help files can show you how to verify whether a particular page utilizes SSL.
Updates to this privacy policy:
We may occasionally update this Privacy Policy. When we do, we will also revise the "last modified" date at the top of the Privacy Policy. If Mimeo changes any of its policies that affect users' personally identifiable information, the changes will be posted in this document, and prominently on the public and private web sites (www.mimeo.com and my.mimeo.com) for 30 consecutive business days prior to the implementation of those changes. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the personal information we collect. Your continued use of the service constitutes your agreement to this Privacy Policy and any updates.
Terms & Conditions:
Please also visit our Terms & Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our Site at http://www.mimeo.com/legal/terms-and-conditions.html.
Sale of assets:
In the unlikely event that Mimeo or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
Third party links:
The Mimeo web site may contain links to other Internet web sites, including co-branded or other affiliated sites, which may or may not be owned or operated by Mimeo. These linked sites have separate and independent privacy policies. This Privacy Policy only covers our Site and does not cover any other website. We therefore have no responsibility or liability for the content and activities of these linked sites. We strongly encourage you to become familiar with the privacy practices of those sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Contacting Us:
If you have any questions regarding this Privacy Policy, the Service, or Mimeo.com, please e-mail us at help@mimeo.com. If at any time you do not agree to this Policy, please call 1-800-Go-Mimeo to cancel your account or write to us at:
Mimeo.com, Inc.
460 Park Ave South
New York, NY 10016
Our Security Policy
With respect to using your credit card to conduct transactions through the Services, the credit card issuer's policy regarding unauthorized use will determine what limits, if any, exist on your liability. Ifyou feel that you have been a victim of unauthorized use of your credit card, you must notify your credit card provider in accordance with its own reporting rules and procedures. If you feel that your situation has not been resolved satisfactorily, please contact us at help@mimeo.com and we will use reasonable efforts to assist you. Please note that you are responsible for maintaining the confidentiality of your Mimeo.com password, and are responsible for any and all activities, including but not limited to all orders (whether or not such orders were authorized by you), that are made through your Mimeo account.
Mimeo.com uses an industry-standard security technology called Secure Socket Layer (SSL), a protocol developed by Netscape for the secure transmission of private information over the Internet. SSL works by using a private key to encrypt data that are transmitted over the SSL connection. Current versions of the Netscape Navigator, Internet Explorer and America Online browsers support SSL, as do other browsers, and Mimeo.com's Web site uses SSL when its customers transmit confidential information, such as credit card numbers. Your document is uploaded to us using the same encryption settings your browser uses when connecting to our site. Web pages that require an SSL connection generally start with "https" instead of "http", although some pages and frames within pages may be encrypted even without the https address. Your browser's help files can show you how to verify whether a particular page utilizes SSL. For more information on SSL, please visit the Webopedia site.
Every time you place an order, we will send you confirmation regarding your order status using the e-mail address that you have provided. You will know exactly when we have received your order, when the printing job is completed and even when we submit your documents to our partner carriers for shipping. Once your order has been submitted to the carrier, all delivery service and tracking information is provided by the carrier.
While Mimeo.com encourages all third parties involved to conform to our security practices, we cannot and do not assume any responsibility for any actions or omissions of third parties with respect to security.